One more sham call centre busted in Gurugram, 15th this year


Gurgaon: Police have busted yet another sham call centre operating from Sector 69 along the Southern Peripheral Road. The call centre was cheating foreign nationals by threatening to cancel their social security numbers, officers said. This is the 15th sham call centre busted this year.
The call centre employees, according to police, used to send bulk voice messages to citizens of Canada and Australia informing them that their names had come up in illegal activities which could lead to cancellation of their social security numbers. They were asked to call on a toll-free number. The calls landed at the call centre, wherein the employees impersonated law enforcement officers and told them to make payments through gift cards to prevent cancellation.
A team from Sector 65 police station raided the call centre, which operated on the 10th and 11th floors of Spaze Plazo building in Sector 69, on Wednesday. The 10th floor was locked, while around 200 computers and one laptop were found on the 11th floor. No people were found on the floor.
A cyber team checked the computers and found scripts for cheating the callers. It found that two persons, Hansraj and Sachin, had taken the floors on rent for running the call centre. The police team called Hansraj to inquire about the call centre’s licence, but he failed to provide any details.
“They might have heard of the raid and fled from the spot,” said a senior police officer. A case was registered at Cyber police station under sections 420 (cheating) and 120B (criminal conspiracy) of IPC and Section 66D (cheating by personation by using computer resource) and 75 (any offence or contravention committed outside India ) of the IT Act.
This is the 15th sham call centre busted in the city this year. All of them were targeting foreign citizens and cheating them on the pretext of providing technical or customer care support and preventing cancellation of social security number.
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